Purchasing a product covered by a warranty can help ensure your peace of mind. If things don’t work as expected during the life of the product and you've purchased our Lifetime Warranty / Order Insurance, a warranty may allow the purchase to be replaced covering the cost of the item excluding the shipping fee.
Misuse, wear & tear, and discontinuation of your product will render this warranty invalid.
- “Lifetime” refers to the time that the product is still in production.
- Can be canceled without prior notice to the customer.
- To use your Lifetime Warranty / Order Insurance:
- Take a photo or short video of the item.
- Go to our Contact Form page to submit a request and choose Lifetime Warranty as the category.
- Attach the photo or video.
- If a replacement has been approved, we will update you within 48 hours.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.